iPad Air Case

Automatic review request can really suck, provide you with very poor reviews... If the review department would be in contact with the sales/customer service department... You would know the package was lost/stolen in shipment, more accurately in Philippine Customs... Just like the iPhone case I ordered before.. It also had to be replaced... OK, That being said... The replacement case was "shipped" on the 1st of April, on the 8th of April, FedEx shows it has left Basidon GB... 7 days... really ???

You are correct, after 36 days from my ordering your product, I should be using/enjoying the quality of your product... Your product has great quality, it is why I purchased... your shipping methods ( Using FedEx outside the US, is something you need to rethink/resolve...at least to here in the Philippines...it is the worst shipping company, not related to FedEx USA ) after the phone case was lost, I requested it be shipped from the US to avoid the same shipping path... I was told it was against Mous policy... After the iPad case was "stolen/lost" again in Philippine customs, I am sure the same low-life now has a matching set of your cases... Again I requested the replacement be shipped from the US, again I was told it was against Mous policy... One would think that that policy "might" be adjusted/modified/lifted... in the case of theft, not once but, twice... I would think my case would have gotten a little more concern... Policy is policy I guess... after being the victim of theft, twice... It makes no sense to me... as they say, wear my shoes for a moment, you might think differently, I guess that is a difficult thing for "management" to do these days... Maybe just because I am old and remember when Customer Service, was really Customer Service... Your Customer Service Agents are always very prompt, in my history, I have communicated with several... Sadly when the agent responds, an automated review request is sent, not knowing if the issue has been solved yet... Again, it will only get you very poor reviews... 2026... your computer should be able to talk with your computers, this is really not "Rocket Science..." So... I really wanted to give you 5 Stars, I am very sure the purchased case truly deserves... but... it is still in route, I think... nobody really knows... I hope a human reads my words, I truly hope a whole department/group/committee are able to read my words to avoid it happening to another customer in the future... Thanks... please feel free to contact me with updates, comments, solutions... I am both a very happy customer and a very frustrated customer, one side of me you want, the other side you do not want...

The case is made from materials that feel genuinely premium, and at first impression it appears solid and well built. Unfortunately, in daily use, several design choices significantly reduce the overall experience.

The edges of the case are extremely rigid and raised, which makes writing with the Apple Pencil uncomfortable and even painful during longer sessions. For a product aimed at productivity, this is a major drawback. In addition, inserting and removing the iPad from the case is unnecessarily difficult and feels risky.

Using Touch ID is also problematic due to the deeply recessed button cutout, which makes fingerprint recognition inconsistent and frustrating.

The weight of the case is another serious issue. It is dramatically heavy and honestly feels heavier than the iPad itself, which negatively impacts portability and long-term use.

When folded back for use, the cover remains awkwardly “hanging” and occupies far more desk space than necessary. Positioning the iPad is also more cumbersome compared to many other cases and stands I have used.

Overall, while the build quality is good, the ergonomics, excessive weight, and usability issues make this case disappointing for everyday use, especially for users who write frequently or rely on their iPad as a primary work tool.

I find the “stand” very limited and easily dislodged as the magnetic flap is only available for the first position.
The sound controls do not fit exactly to iPad.
This was the first iPad case I have purchased from you after multiple iPhone cases and I am unimpressed and would not recommend.
Apologies but I have been an ardent supporter of your iPhone cases and am left disappointed.
William

The case is great but not perfect, There are no complains about the device protection but it is quite heavy to carry it (almost as much as the iPad itself). Also, there is room for improvement for the stand for lower angles

Great fit. Already drop the iPad and not a mark

Would have given 5 stars but for the fact that I find it difficult to activate the two buttons that control the sound. It would appear, to me, that the buttons on iPad cover don’t line up directly above those on the iPad. Otherwise very happy.

A very sturdy, well-made case. I bought it in anticipation of travelling with my iPad, and I'm confident it will do the job.

The only improvement I'd suggest is making the last two recesses that support the iPad in landscape mode a little more defined, as this would help prevent the case from collapsing. Other than that, I'm very pleased with my purchase.

Overall I like the case, but it does have one major flaw. The case does not allow it to stand very well. The case closes, latches and holds the iPad perfectly, but the standing feature is essentially useless unless it’s completely vertical, any angle the iPad falls flat.

Love this cover - everything you expect from a quality Mous product. Keeps my I pad safe and looks great too!!!

This is a quality case. Built like a tank.

Great case

Pencil falls off all the time. I'm not a fan of the material. I wanted a case that felt better in your hands. I have used your phone cases for at least 7 years and have always enjoyed them, the Ipad case is not the same. The kick stand is not very user friendly, once set up its ok but if you bump the ipad it falls down. It was extremely difficult to get the ipad into the case, I thought I was going to break the screen. Sorry for the so so review but I'm not a big fan of the ipad case.

Really good, very well made, so much better than all the other stuff out there that I looked at

Fantastic case, extremely well made and looks terrific, on the practical side I’m sure it will provide great protection for my iPad. Fully recommend.

As always a great product from mound! No issues I use it daily safe in the knowledge I can throw it off a dam and have no issues!

.

Waited forever to get the things I paid for, and the quality is not great.

The Apple Pencil is not secure when using the cover therefore it’s a disappointing purchase

Superb protection. Not easy to get on but that reflects tight fit required to give excellent protection. The stand could work in the grooves better as it does slip out quite easily. Minor issues but for the price could do with improving.

Product delivery took a while but the case itself is pretty good

I think my son loves it - and it will be put to test when he starts using it at school. So far the iPad has just been laying at home 😄

I have issues when using the cover in stand mode - the plinth on the IPad reverse does not seem to hold on the grooves on the front cover. When I touch the screen the cover just falls flat. The overall quality and robustness of the case iis good, this issue with functionality just lets it down for me.

Much too tight - no way to get it in without risking breaking the iPad

Good case but the finger recognition button dosnt work with it ! It’s deep can’t get enough finger tip on it

Nice

It appears to be robust and well constructed. My main problem was getting it onto my iPad. It was an extremely tight fit and I found it very difficult to fit, despite the video! I hope that I don’t have to remove it in a hurry. The main benefit, though, is that I feel that my iPad feels well protected.

All good thanks